| By Samuel Greengard
Win Baker knows a good thing when he sees it. In a world brimming
with designer clothing and ultra-expensive automobiles, it’s not
surprising that visitors to his inns are willing to shell out as much as
$675 per night for a posh room with all the amenities. “People are
attracted to a designer bed and breakfast inn that is truly unique and
different,” he says.
Those who visit the Legendary Inns of Newport certainly aren’t
disappointed. Baker’s hotels—the Cliffside Inn, Adele Turner Inn and
Abigail Stoneman Inn—are filled with antiques, artwork, and an
assortment of pillows and soaps. Yet, one of the biggest draws is quite
surprising: a water menu with more than two dozen varieties of liquid at
arm’s length.
“We have people stay here because they love water,” Baker explains.
In fact, the water menu has made such a splash with his clientele that
one of his hotels, the Abigail Stoneman Inn, includes a pub specializing
in still and sparkling waters from around the world. CNN recently named
the inn’s James Finch Pub one of the world’s top 10 aqua bars.
Over the past decade, bottled water has made major waves with
consumers. According to the Beverage Marketing Corp., a New York–based
consulting firm, sales of bottled water hit $8.3 billion in 2003, up
from a mere $200 million in the late 1970s. Americans now consume more
bottled water than beer, wine or milk. The only beverage category ahead
of water now is soft drinks.
“Consumers are increasingly drawn to bottled water,” says Arthur von
Wiesenberger, a consultant and founder of the Bottled Water Web (bottledwaterweb.com),
a site that tracks the bottled water industry. “Today, there are dozens
of different types of bottled water and hundreds of brands with
different compositions and tastes. It has become a major part of our
lives.”
To be sure, it’s difficult to walk down a street without seeing
someone toting a plastic bottle. And it’s almost impossible to ignore
the dozens of brands of water that now line supermarket
shelves—including top sellers such as Pepsi’s Aquafina and Coca-Cola’s
Dasani (which come from municipal water supplies) as well as European
favorites such as Evian and Perrier (which derive from actual springs).
There’s mineral water, artesian well water, spring water, purified
water, sparkling water, vitamin water and oxygenated water, to name a
few. (See “What’s on Tap” on the previous page for an idea of exactly
what the terms mean.)
The common denominator is that consumers pay a hefty price for their
bottled water—despite the fact that several studies have shown that it’s
generally no more healthful than the water cascading from the tap.
According to the University of Geneva in Switzerland, the only
difference between some bottled water and tap water is that it comes
from bottles rather than pipes.
Yet, concerns over water quality and interest in different types of
water have grown from a trickle to a flood. “As Americans pay more
attention to health and fitness and count their calories, water is
gaining in popularity,” says Stephen Kay, a spokesperson for the
International Bottled Water Association (IBWA). What’s more, lingering
concerns over the quality of water from municipal supplies have
convinced many consumers to drink bottled water.
“It is not a fad. It is part of a significant change in lifestyle,”
Kay says. “It’s convenient to have a bottle of water handy for the car,
the workplace, wherever a person is.”
Water, Water Everywhere
The concept of drinking bottled water is nothing new. Over the
centuries, archeologists have unearthed flasks from ancient cultures
used to store and drink water. The modern bottled-water industry got its
start in Belgium in the 1500s. That’s when a company named Spa Reine
began bottling water for King Henri II of France. In the 1870s, Mountain
Valley, a company based in Hot Springs, Ark., began bottling in the
United States, and other companies followed suit. During the early
1900s, ice delivery companies began selling water in five-gallon
bottles.
However, it wasn’t until the early 1980s, when PET plastic appeared
on the scene, that individual bottles of water became ubiquitous. At
that point, consumption began to seep higher and higher. “It put bottled
water in grocery stores, convenience outlets, gasoline stations—just
about everywhere,” von Wiesenberger says. “People began carrying bottles
with them to the gym and the office, and drinking it at home.”
Today, it’s an industry that’s thriving. A mélange of firms—from
major beverage bottlers such as Coca-Cola, Pepsi, Nestlé and Danone to
regional and mom-and-pop companies—make up a marketplace that continues
to grow in size and scope. “Not only are consumers buying bottled water
in stores, they’re looking for it at restaurants, hotels and other
locations,” says Brian Mazzei, field marketing manager for Evian, which
sells its water in 120 countries and claims 97 percent brand awareness
in the United States.
Mazzei, who is a 2003 University of Phoenix MBA graduate, admits that
the competition for supermarket shelf space and for menus at hotels and
restaurants has reached a fever pitch. “It is increasingly difficult to
hit all the points of availability in a hotel—restaurants, catering,
minibars and in rooms.” Yet, it’s a huge moneymaker. A one-liter bottle
of water that might cost the hotel 50 cents can be resold for $4 to $7.
“Making sure your water is sold at certain high-profile, upscale
establishments is a big issue,” he says.
Yet, small, quality bottlers also carry a good deal of weight in the
water industry. For example, Spring Valley Natural Spring Water Company,
a Swansea, Mass., firm, produces about 35,000 gallons of water each
month. Customers can fill up directly at the natural spring for 25 cents
per gallon, buy three different labels of water from vending machines
located adjacent to local highways, and purchase bottles at stores,
cafes, restaurants and hotels for 50 cents to $2 per bottle.
Owners Tony and Pat Fonseca started the business more than a decade
ago. “People know that the water they are getting is natural, true
spring water,” she says. “It is lightly mineralized and has a fantastic
taste. It’s not something you get from the tap or a major water
bottler.” Spring Valley depends mostly on word of mouth. But that, along
with several sponsorships of local events, has been enough to carve out
a comfortable income for the Fonsecas. In addition, the firm creates
custom-designed private labels for weddings, business functions, hotels
and others.
High Watermark
The popularity of water continues to rise. In Australia, Japan and
the United States, water bars have begun to gain appeal. For example,
the Peninsula Hotel in New York City now offers a complimentary water
bar in rooms. It features five types of bottled water. The James Finch
Pub at the Abigail Stoneman Inn offers dozens of high-profile brands
including Voss, Perrier, San Pellegrino and Crystal Geyser.
Meanwhile, Energy Brands Inc., a Whitestone, N.Y., company, has
introduced Glaceau, vitamin waters designed to aid with stress
reduction, energy, endurance and more. And companies such as Aqua Rush,
Athletic Super Water, SerVenRich and AquOforce offer H2O with as much as
10 times the oxygen content of normal tap water.
Of course, brand and location are everything. Labels such as Fiji,
Rain Forest Springs and Mt. McKinley provide water from some of the
planet’s most exotic locales, while Voss, bottled water from Norway, has
become a favorite of Madonna and other water-swigging celebrities, who
reportedly fly shipments of the wet stuff in from Europe.
Some, like von Wiesenberger, have even held tasting events and
competitions. “There are considerable differences in water and how it
tastes,” he says. “The bottled water industry is continuing to evolve.
It has a very exciting future.”
What’s on Tap?
The U.S. Food and Drug Administration (FDA) has strict regulations
about bottled water and the words that can be used on its labels. Here
are some of the different types available:
- Artesian: This is water that comes from a naturally occurring
underground aquifer.
- Carbonated: These waters, sometimes flavored with citrus or berries,
have bubbles added.
- Distilled: Bottlers remove all minerals and trace elements from these
waters, which makes them ideal for irons, humidifiers and other
appliances, but less than ideal for drinking.
- Mineral: These waters contain at least 250 parts per million of
naturally occurring minerals and trace elements.
- Natural: These waters come from springs or wells and haven’t been
treated or altered in any way.
- Purified: Water that has undergone distillation, deionization,
reverse osmosis or other suitable processes in order to meet U.S.
standards is labeled as “purified.” In most cases, waters labeled as
purified come from a municipal water supply.
- Sparkling: This is water that has the same amount of carbon dioxide
as it did when it emerged from its source—though some carbon dioxide
replacement can occur during production.
- Spring: These high-quality waters come from underground formations
that bring water to the surface of the earth naturally. Spring water
must come directly from the spring or by tapping the underground
formation through a bore-hole.
By the Gallon
Have you been complaining about high gas prices lately? If so, check
out what some of your favorite drinks cost per gallon in comparison:
drink average cost per gallon:
- Municipal tap water less than $0.01
- Unleaded gasoline $1.85
- Milk $3.47
- Evian bottled water $4.52
- Coca-Cola $5.30
- Heineken beer $16.00
- Voss bottled water $23.13
Wet Facts
A half-liter bottle of water can cost 1,000 percent more than the
same amount of water coming from a municipal water supply.
The average American drank 22.6 gallons of bottled water in 2003.
That’s more than double the amount consumed in the early 1990s.
In 2003, Americans consumed 6.4 billion gallons of bottled water, a
7.5 percent increase over 2002 volume levels.
The top three bottled water companies in the United States—Nestlé
Waters North America (NWNA), Coca-Cola and Pepsi-Cola—accounted for 59
percent of total wholesale dollar sales in 2003.
A 2000 survey for the International Bottled Water Association found
that Detroit residents consumed a mere 1.3 servings of bottled water per
day while San Diego and Los Angeles residents swigged 3.2 servings.
Nine out of 10 water bottles—30 million per day—end up in landfills.
They can take up to 1,000 years to biodegrade. Please recycle!
On Tap?
How’s the quality of your tap water? Visit
http://epa.gov/safewater/dwinfo.htm before you sip.
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